Computer World Logo

Computer Repair - IT Support

Virus Removal - Data Recovery

Call Us Today

01492 534141

Computer and Broadband ProblemsComputer and Broadband Probl- Colwyn Bay.

Computer and Broadband problems - Colwyn Bay

 
We recieved a call from a customer who was having problems with their internet connection and connectivity within the house. Our On Site engineer arranged an appointment with the customer for the home visit and took some more information from the customer.
 

Fault Finding

 
When we arrived the customer explained that they had a desktop pc, a laptop pc and an iPad and that they were having trouble connecting to the wireless network with the laptop and the iPad. The PC was wired to the router so the problem was with the wireless. When we checked the router we noticed that the antenna was broken. Unfortunately the antenna on the router was not removeable and so we had to replace the router. We set up a new Netgear router with the customers broadband username and password and connected the pc, laptop and iPad to the network. We were then asked to check wireless coverage at the other end of the house. While we could see the signal, due to the distance and the internal layout the signal strength was rather low. We explained this and the customer decided to have a wireless extender installed which boosted the wireless signal and allowed broadband access in all rooms of the house.
 

Value for Money Service Charges

At Computer World we take customer service very seriously and although we were there for a little over an hour we rounded it down to a one hour callout to make sure the customer was happy with not only our service but with our service charges.  The Computer, laptop and iPad are now all surfing well. Another happy customer which makes us very happy.

 
 
 
We recieved a call from a customer who was having problems with their internet connection and connectivity within the house. Our On Site engineer arranged an appointment with the customer for the home visit and took some more information from the customer.
 
When we arrived the customer explained that they had a desktop pc, a laptop pc and an iPad and that they were having trouble connecting to the wireless network with the laptop and the iPad. The PC was wired to the router so the problem was with the wireless. When we checked the router we noticed that the antenna was broken. Unfortunately the antenna on the router was not removeable and so we had to replace the router. We set up a new Netgear router with the customers broadband username and password and connected the pc, laptop and iPad to the network. We were then asked to check wireless coverage at the other end of the house. While we could see the signal, due to the distance and the internal layout the signal strength was rather low. We explained this and the customer decided to have a wireless extender installed which boosted the wireless signal and allowed broadband access in all rooms of the house. 

News

Used  Laptops now on Facebook

Find us on Facebook for all our latest offers and current stock of recondition Used Laptops.  Click the link on the sidebar to access our Facebook page. 

Read More

Windows 8 Update, start button?

Windows 8 will they or wont they?  It’s the question many people are asking in the next batch of Windows 8 Updates will Microsoft finally give in and give us all what we want, our Start button.

Read More

New Website Launch

Welcome to the launch of the new Computer World Online website.

Read More

What Our Customers Say

very happy with these guys, i spoke to a few of their staff and they were more than happy to stop what they were doing to talk to a fussy git like me!

Max Conwy

Computer Repair Callout Service

We supply computers and services to customers throughout the Colwyn Bay and North Wales Area including Llandudno, Rhos on sea, Conwy, Glan Conwy, Bangor, Abergele, LLanfairTH, LLangernyw, Llanrwst, Rhyl, Prestatyn, Flint, Denbigh, Shotton, Greenfield, Rutin, Caernarfon, Anglesey, St Asaph, Denbighshire, Mold and Chester.

Information

Copyright © 2015
Computer World
All rights reserved

Computer World is a company registered in England & Wales - No. 05072137