Terms of Trade

Definitions1. "The Company" means Computer World. "The Buyer" means the person, firm or company ordering or buying the goods from the company. "The End User" means the buyer or any user of the company's products. RTB means to return to base refering to The Company premises.

General
2. The Company reserves the right to reject any order received for goods. Any order received that amends these terms is subject to written acceptance by The Company.

Payment and Title
3. The goods remain the property of The Company until all due funds relating to the goods have cleared. Payment may be made by the following cash, personal cheque, company cheque (by prior arrangement), banker's draft, cashiers cheque or electronic transfers of funds into an account nominated by The Company. The Company may recover payment by way of customer not present transaction for any outstanding payment or debt, this may be taken from by a previously used debit or credit card.

4. The buyer agrees that the company, or its representatives may enter the buyers premises at any reasonable time in order to recover goods originally supplied by the company for which payment is outstanding beyond any previously written agreed credit term.

5. Any items accepted by The Company either for repair, returns or estimate will be disposed of in the appropriate manner after a period of 30 days unless otherwise arranged in writing with a representative of the Company.

Defective products
6. All new products supplied by the company are supplied with a one-year RTB warranty. Defective goods may be returned to The Company at the buyer's expense. The Company may, after verifying the defect, replace, issue a credit note or repair the goods at the Company's discretion within a specified period. The Company is not responsible for goods returned to us that are lost or further damaged in transit.

7. All second user products supplied by the company are supplied with a 7 day RTB warranty. Defective goods may be returned to The Company at the buyer's expense. The Company may, after verifying the defect, replace, issue a credit note or repair the goods at the Company's discretion within a specified period. The Company is not responsible for goods returned to us that are lost or further damaged in transit.

8. Defective good returned under clauses 6 and 7 if found not to be faulty may be subject to test fee at The Company's discretion.

Delivery
9. Unless otherwise agreed between the Company and the buyer, all goods are to be collected from the company's premises.

10. Delivery charges are charged at Parcel Force rates. Expedited deliveries may incur additional charges which will be agreed in advance between the company and the buyer. The company will make its best endeavours to deliver all goods as instructed by the buyer. The company will not be responsible for late deliveries outside of its control, however caused.

11. The buyer shall inspect all goods immediately they are delivered to him. The company reserves the right to reject claims for incorrect delivery 24 hours after date of delivery.

Force Majeure
12. The Company reserves the right to cancel, suspend or vary the operation of contract of sale if events occur which are in the nature of force majeure including but not limited to fire, flood, storms, plant breakdown, strikes, lockouts, riot, hostilities, non-availability of material of suppliers. The company shall not be held liable for any breach of contract result from such events. The comapny reserves the right to alter terms of trade.

Hardware/Software installation responsibility
13. Before equipment is accepted in by the company, we would ask that to minimise the risks involved in adding hardware or software to an existing system, you check the following.
" That all the data held on your system is secured by means of backup. The Company is not liable in any way for any loss of data.
" That by our technicians installing any hardware or software, it does not invalidate any other warranty or service contract you have on the equipment. The company will not be responsible for loss of any warranties or service contracts.
" Whilst every endeavour will be made to prevent possible resultant damage to your equipment or data, Computer World is not held responsible or liable for any loss of data in any form or equipment failure/fault/damage.

Warranty Repair
14. All equipment covered by the company warranty, within the limits of its warranty period, will be replaced or repaired, providing clauses covered under the heading Defective Products are agreed. Some items such as Monitors, Laptops may be covered under manufatures warranty (see doccumentation inside packaging) in these cases warranty clams and cases rest with manufaturer for repair or replacement.

15. If a fault is found to be caused by the end user or components other than the Company's, our normal repair charges will apply.

16. Software or software problems/faults is NOT covered by our warranty.

17. Normal repair charges will apply should the company be required for re-installation or reconfiguration of equipment or software as a result of accidental damage, misuse or software fault.

18. Should the Company find the warranty seals have been removed, broken or in anyway tampered with, the buyers warranty with the Company will be null and void. Should the buyer wish to upgrade the equipment in such a way that it would break the warranty seal, the buyer should contact the Company for assistance (free of charge at the Company's discretion)

19. If the parts supplied by the Company are fitted by anyone other than a company representative, the validity of the warranty will be subject to inspection by a Company technician.

Returns
20. Items may be returned for refund at our sole discretion. A restocking fee of 20% of the retail value of the item will be made to cover our costs.

21. The Company sells the goods to the Buyer on the understanding that the Buyer or the representative of the buyer has sufficient technical knowledge to correctly fit and use the goods. Returns that contradict this will be rejected.

22. Returned goods must be returned as sold with all retail packaging, software, drivers, leads and without damage.

Consumable Products
23. The Company supplies no warranty or guarantee with consumable products. These include mice, keyboards, ink, paper, mousemats, CDR, CDRW and any type of writable media.

24. It should be noted that most printer suppliers do not recommend the use of ink refill kits or compatible cartridges. Because of this, the Company will not be liable for damage resulting from the use of these products.

Software Piracy
25. The Company abides by the strict copyright laws regarding software ownership and licensing. All instances of software piracy are reported to the proper authorities.

Law
26. These conditions of sale shall be constructed in accordance with English Law and do not affect your statutory rights.